Support and helpdesk technician, Nedsoft B.V.
Sep 2026 – present
Employed after my internship.
Robbin Westerduin
IT support, systems, networks & security
Profile
Graduated as an IT systems and devices technician (MBO level 3) from Techniek College Rotterdam, focused on systems and networks. Since September 2026 I have worked as a support and helpdesk technician at Nedsoft B.V., where I was an intern before. Security has always been my hobby: I have reported several vulnerabilities through coordinated disclosure. At home I run a Proxmox VE homelab, where I work on Linux administration, virtualisation and Python automation.
Experience
IT Support Intern, Nedsoft B.V.
Mar 2026 – Sep 2026
IT support for the day-to-day work of the IT department: preparing and rolling out devices, inventory management, maintaining IT assets and writing scripts to automate recurring tasks.
ICT Intern, NXT GEN ICT B.V.
Oct 2025 – Feb 2026
End-user support, hardware troubleshooting and workstation rollouts. Hands-on with Windows systems and networks, supporting day-to-day business IT.
Work experience placement, Stichting Dajong
Feb 2024 – Aug 2024
IT support, computer maintenance, user support and general administrative tasks within a municipal work experience programme.
Education
IT systems and devices technician (MBO level 3)
Techniek College Rotterdam, Rotterdam, 2024 – 2026
IT systems & devices programme. Graduated in 2026.
Certifications
Linux Essentials
Linux Professional Institute (LPI), Jun 2026
ID LPI000688496, Does not expire
Responsible disclosure
Mijn Simyo app and API, Simyo (KPN)
May 2026, CERT#2026052777000311
Several critical and high-severity vulnerabilities reported through coordinated disclosure to KPN-CERT. Listed in the KPN-CERT Hall of Fame.
Skills
- Infrastructure
- Virtualisation (Proxmox VE), Docker, device deployment, Git
- Operating systems
- Linux administration, Windows administration, Active Directory, Microsoft 365
- Networking & programming
- Networking, Python, Bash
- Security
- Cybersecurity, vulnerability assessment, web application security
- Languages
- Dutch (native), English (fluent)